PRIVACY POLICY

Privacy Policy – Vivi AI: GPT Assistant Chat
Last updated: November 1, 2025

1. General Provisions
This Privacy Policy explains how Vivi AI: GPT Assistant Chat (“we”, “us”, “our”, “Service”, “Company”) collects, uses, and processes your data when you install or use the application (“Application”).
By using the Application, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use the Application.
We may update this Policy at any time. Any changes will be communicated within the Application or through other appropriate channels. Continued use of the Application after updates constitutes acceptance of the modified Policy.

2. Data We Process
We only process data essential for the Application to function correctly. This includes:
2.1 User Content
Any text or content you enter into the Application or generated by the AI is considered User Content. You are solely responsible for this content and ensuring that it complies with applicable laws. The Application uses OpenAI LLC services to process and generate AI-based User Content.
2.2 Automatically Collected Data
We collect certain technical information from your device to provide, maintain, and improve the Application. This may include:
  • Device information: type, model, operating system, manufacturer, screen size, battery status, and other characteristics.
  • Network and location data: network type, IP address, country, region, city, language, and time zone.
  • Application data: version of the Application and related properties.
  • Usage information: log files, in-app events, and interactions within the Application.
  • Advertising and analytics data: aggregated information collected by third-party tools.
We only process device identifiers to ensure proper functionality and enhance user experience. We do not collect or store your name, email, or other personal identifiers.
2.3 Payment Information
Payments and in-app purchases are handled exclusively by trusted third-party providers. We do not access or store your full credit or debit card information. For payment rules and policies, please refer to the respective app store.

3. Why We Process Your Data
We use device data to:
  • Provide core functionality of the Application;
  • Optimize and improve Application performance;
  • Personalize features and content;
  • Ensure security and prevent misuse or fraudulent activity;
  • Respond to technical issues and support requests.
4. Sharing of Your Data
We value your privacy and do not sell your data. We may share device data with carefully selected third-party services that provide analytics, advertising, or technical support for the Application. These third parties must implement appropriate measures to protect your data.
The Application may include links to third-party websites. We are not responsible for their privacy practices or content.
We may disclose device data in certain circumstances, including:
  • As required by law;
  • To protect the rights, safety, or security of our users or others;
  • In the event of a merger, acquisition, or sale of assets.
Device data may be transferred to servers outside your country. By using the Application, you consent to such transfers under appropriate data protection measures.

5. Data Retention
We retain device data only as long as necessary to provide the Application and comply with legal obligations. You may request deletion of your data at any time by contacting support. Certain anonymized data may be retained for analytics and security purposes.

6. Your Rights
Under applicable data protection laws, you have the right to:
  • Request access to your device data;
  • Request deletion or restriction of data processing;
  • Object to automated processing.
To exercise your rights, contact our support. We may require additional information to verify your identity before processing requests.

7. Security
We implement reasonable technical and organizational measures to protect your device data. While we strive to maintain the highest security standards, we cannot guarantee absolute security. In the event of a data breach, we will take all necessary steps to mitigate harm and notify you as required by law.

8. Lodging Requests
To submit a request regarding your device data, contact our support. Include sufficient information for us to identify you as a user (device ID, App version, etc.). If submitting via a representative, provide written authorization. We aim to respond to requests within 45 days.

9. Contact
For questions or concerns regarding this Privacy Policy, please contact us at:
support@getvivi.space
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